1. Order Cancellation

• Orders can be cancelled before processing/shipment
• Custom orders cannot be cancelled once production begins

2. Refund Policy

Refunds are applicable only if:

• Product is defective
• Product is not delivered as agreed

3. Non-Refundable Cases

• Customized or made-to-order products
• Installation or service charges

4. Refund Process

• Refunds will be processed within 7–14 business days
• Payment will be credited to the original payment method

5. Contact

Email: info@sandswater.in